Frequently Asked Questions

Everything you need to know about shopping with My Accessories.

What are your shipping times and costs?

We offer standard shipping which typically takes 3-5 business days and express shipping which takes 1-2 business days. Shipping is free on all orders over $50 within the continental US.

What is your return policy?

If you are not completely satisfied with your purchase, you can return your items within 30 days of delivery for a full refund. Items must be in their original, unused condition with tags attached.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.

Are your accessories nickel-free and hypoallergenic?

Yes, we prioritize quality and comfort. Most of our jewelry items are crafted to be nickel-free and hypoallergenic to ensure they are safe for sensitive skin.

How do I care for my new accessories?

To keep your items looking their best, we recommend avoiding contact with water, perfumes, and lotions. Store them in a cool, dry place when not in use.

Can I track my order after it has shipped?

Absolutely! Once your order departs our warehouse, you will receive an email with a tracking number and a link to monitor your package's progress.